Help Center
Find quick answers and tips to make your Wowzi experience easy, fun, and stress-free.
For Parents
How booking works
Learn how to find, compare, and book camps or classes on Wowzi.
Cancellations and refunds
How to cancel or change a booking, and when you're eligible for a full or partial refund.
Managing your kids' profiles
How to add your child's information once and use it across all future bookings.
Messaging hosts
How to contact a host before or after booking and when to expect replies.
For Camps
Listing a camp or class
Step-by-step guide to creating a listing, adding photos, setting prices, and managing your schedule.
Payments and payouts
How you'll receive payments, payout timing, and what fees apply.
Reviews and feedback
How reviews work, how to respond, and what keeps the community constructive.
Safety and verification
How Wowzie screens listings, verifies hosts, and supports safe experiences for kids and families.